Streamline complex multi-step processes, so they’re done automatically
See increased performance, collaboration & measurable time/ resource savings
You don’t have to change your processes, we configure to your business
Faster & more efficient, your people are productive, not busy
You can see what’s going on and if jobs are being done or not
Our system is easy to adapt and change and can grow with you
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We look after the processes that make your business work.

We’re the system that looks after the everyday jobs, tasks and actions that make your business run. We turn those timely manual processes into fast automated ones. We have solutions for:

  • Operations
    Streamline the jobs and processes that make your business run
  • Service
    Systemise the tools you use to quickly assist the people you deal with
  • Health & Safety
    Make sure everyone is safe while you do what you do

With increased visibility and greater transparency your business will be more efficient because the right people have the right information and tools, to get the job done.

 

We’re all about making stuff easier, so you can do more of what matters.

FEATURES

FLEXIBLE WORKFLOW ENGINE

Your system, configured for you – to your requirements & needs. It’s adaptable and can grow with you as your business does.

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INTERACTIVE KNOWLEDGE BASE

Manage your business knowledge so it’s accurate and available to people who need it, when they need it.

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CONFIGURABLE APP DESIGNER

Configure relevant apps off your main system allowing your people to do what they need anywhere on any device.

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AGILE BUSINESS LOGIC PLATFORM

Have confidence your business rules are followed. And, update them when your processes change.

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ADAPTIVE BACK END

You don’t need to be a tech expert to run and administer your Assura System.

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CUSTOMISABLE INTERFACE

Your platform will look like you. On brand, familiar to your employees and structured the way you want it.

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COMPREHENSIVE SECURITY

Your information is safe, secure and protected. People can only see and access what they have permission to.

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FULL AUDITABILITY

You have full records of who’s done what and when – so you can make sure things are up to date, correct and moderated by the right people.

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What’s under the hood

Tech Stuff

Our platform is built in .Net on the Microsoft Technology stack using MS SQL database.

We’re integrated with Microsoft SQL Server Reporting Services, and data can be accessed through the application or directly from the database, allowing integration with your existing BI tools.

Hosting Options

Our system can either be implemented on your server infrastructure or hosted by Assura.

Or, if you want us to host with your own data provider – we’re easy.

It’s about what works for you.

We let the robots do the boring work

With any system, there’s a bunch of ‘stuff’, that needs to happen to keep the gears moving.

We’ve made sure there’s no need for manual intervention on the small stuff with a smart Bot setup for background tasks.

Data in and data out

The only good platform is one that plays well with others.

With our two way data transfer API, we can push and pull workflow and process information into other relevant systems you use – such as your Finance system, CRM, or fit in with an ERP system.

Easily Integrate with Other Systems

Flexible Restful API

Our API allows you to integrate with other systems you use. It uses web services built on Microsoft WebAPI Controller v2.0.  External applications can securely execute REST web service calls on any device.

Our Retrieval Bot can import data as objects and scheduled to retrieve data from third party systems via ODBC or an external staging file or script.

Fully documented

The API supports the core processes that are regularly executed by web admin users on a day-to-day basis.

We provide full documentation for your development team to be able to integrate where and how you see fit.

We’re available to assist and provide support if needed.

Single Sign On

Assura provides single sign on through Azure Active Directory.

This allows single sign on through office 365.

We can also assist with other systems including SAML v2. oAuth and social logins.

Bulk data uploader

We can manage the batch exchange of data between our system and other third party systems.

These include bulk data loaders (for example historical data transfer from a legacy system), to mass transfers to quickly import a large number of transactions and/ or any required data set into Assura.

WITH US IT’S ALL ABOUT YOU. OUR APPROACH:

GET CLEAR

We help you look at how you do things, and how you want to.We look for piles of paper and bottlenecks, and work with your key people to understand your problems and what success looks like.

DISCOVERY 01

We’ll help you figure what you

  • Business Analysis
  • Efficiency Evaluation
  • System Solution Architecture
  • Application Design
  • Best Practice Process Advice
  • Scoping Brief

GET PLANNED

We work with your key people and get a 360 view of the best way to configure your system. We develop the right plan to deliver the results you need. And work with you to ensure we can be live on time.

SCOPING 02

We’ll work with you to create the project

  • Your ideal process structure
  • Defined workflow detail
  • System training to inform design
  • Workshop mapping for each phase
  • Full implementation plan
  • Timelines + responsibilities

GET DONE

We implement the project with you, and are there every step of the way. We have a range of ways we can help you launch and get internal buy-in - if you’d like us to help you onboard your staff.

IMPLEMENTATION 03

We’re with you, and in the driver's seat

  • Maintained Environment for build
  • Delivery to plan
  • Training Programme
  • Configuration + Testing
  • Go live support
  • Internal launch advice

GET USING

We think about more than system maintenance. You’ll continue to change - and we’ll grow with you. We’ll keep you in the loop so you can find more ways to streamline, and create efficiency.

IMPROVE 04

Adapt as you grow

  • Standard Support
  • Additional Support Options
  • Training Guides
  • Access to training programmes
  • Test - learn - review + improve
  • Get updates/ tips/ tricks

SOLUTIONS THAT SOLVE YOUR PROBLEMS

ASSURA OPERATIONS

‘Operations’ looks after the systems & processes that deliver what you do to the end user – either the product/s you sell or the services you offer. We make sure the jobs and actions that make your business run, get done.

OPERATIONS

Streamline the jobs & processes that make your business run

ASSURA SERVICE

Our service solutions help your team give the people you work with – from customers to contractors to suppliers – what they need quickly. Your people have the right information and tools at their fingertips to deal with any request, issue or process in a coordinated way.

SERVICE

Systemise service tools to quickly assist people you deal with

ASSURA HEALTH & SAFETY

Our H&S solution is about making sure that at the end of the day everyone goes home safely. With a robust H & S system you can be confident everyone you work with is safe while you do what you do.

HEALTH & SAFETY

Make sure everyone's safe while you do what you do

Don't just take

our word for it,

See what our

customers

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SEE CASE STUDYS

READY TO MAKE YOUR

SYSTEMS + PROCESSES EASY?

Let’s be honest, you won’t decide on the right platform for you online. So give us a call or book a demo.

Get In Touch