Hitachi Construction Machinery Australia (HCMA) Builds Future-Proofed Quality and Safety Systems with Assura

Customisable Construction Compliance

Hitachi Construction Machinery Australia (HCMA) delivers world-leading equipment and construction solutions to projects of all scales. From the remote mines of Western Australia to the urban builds of New South Wales’ towns and cities, Hitachi’s wheel loaders, dump trucks, and excavators are engineered to maximise productivity. But their internal systems weren’t delivering on that same promise.

Historically, HCMA employed a handful of different applications and reporting systems to monitor its internal quality and safety practices and maintain compliance with Australia’s National Environmental Standards. With a large and complex workforce working on high-risk projects across the country, they realised that this piecemeal solution would not be able to support them as they grew.

To ensure their business processes and systems were as robust as their machinery, they sought out a new quality and safety solution from Assura.

Streamlining historical systems into one integrated workflow solution

REQUIREMENTS INCLUDE

Comprehensive, adaptable safety and compliance

User-friendly interface for staff across many roles and sites

Fast, secure, targeted reporting features

Reduced administrative burden

”Reporting makes the data tangible, and Assura’s simplicity means that anyone in the business can record and access the right information to empower them to make knowledge-based decisions.

Scott CrewsWorkplace H&S and Quality Assurance Manager

Requirements

“With the app I can just hit ‘take a photo’ and straightaway it’s attached to that record of management or that audit – that’s so important, particularly with environmental compliance to show we’re doing everything properly.  In the past we would have been having to store them against a folder and then going back to the office and entering that information, being able to speed up those photos is really, really helpful.” says Tim.

“Being able to use the app has been a massive time saver. I could be hitting final save out on site and then my boss could be seeing ‘in the South Island, Tim Williamson has done a record of management’.” 

“The terrain we’re planting is often steep and coverage for mobile coverage is very poor. The mobile syncing model is so robust that if they’re in and out of coverage it will continue to synch until it’s fully up.” says Peter Riddell the Information Services Manager at PF Olsen. 

“You can take the app offline and still use the functionality. All the information is stored in there, even offline, so you’re not having to wait to be able to finish off your form or your audit.” says Tim 

Results

Assura worked with PF Olsen to configure their automated workflow platform to deliver PF Olsen’s Health & Safety needs.  PF Olsen have continued to leverage the configurable platform to cover other business needs from environmental audits, to their records of management and beyond. 

The key results for PF Olsen have been; 

  • Reduced paper and increased integrity of information 
  • Increased efficiency and cost savings 
  • Rapid adoption  
  • Providing multiple solutions that support the way they do business 

“Before Assura there was a lot of paper and the bad thing about paper is obviously it can be lost. Some of our documents are really important, so having it centrally recorded digitally – It’s a game changer because it’s easier. You’re more inclined to be recording more details, saving time and integrity of information.” says Tim. 

When asked about how Assura has helped with productivity Peter says “Efficiencies gained from the notification process in being able to capture the data once and not have to touch it again. So they’re not having to come back into the office and rekey stuff.” 

“A key component of Assura that I like, is the ability to build functionality that supports the way we do business. We’ve got the health and safety, which is a component of the mix, but the other side of it for our business is users ability to capture data on mobile devices while in the field. It’s automatically synced back into the core system so they don’t have to double handle that data. Therefore, there’s no lead time or lag behind.” says Peter. 

“From a cost saving point of view Assura has been a real benefit to us. Assura has reduced those costs drastically and reduced the amount of administrative work that our staff have to do. It’s just so simple to use.”  

“The adoption was very quick across our business. In fact it’s the fastest adoption engagement of a solution that I’ve seen of anything I’ve implemented.” says Peter. 

Assura has made a material difference to how PF Olsen operate their business and ensures they are in a strong position to continue to deliver professional forestry management services. 

Why wouldn’t you contact Assura? 

”“From a cost saving point of view Assura has been a real benefit to us, Assura has reduced those costs drastically and reduced the amount of administrative work that our staff have to do. It's just so simple to use.”

Peter RiddellInformation Services Manager, PF Olsen

”“The adoption was very quick across our business. In fact, it's the fastest adoption engagement of a solution that I've seen of anything I've implemented.”

Peter RiddellInformation Services Manager, PF Olsen