Waimakariri District Council Streamlines Health & Safety Management with Assura Software

Waimakariri District Council

Waimakariri District Council provides local government services for nearly 70,000 residents in Canterbury. As with any government body, their Health & Safety requirements are significant and varied, spanning both office- and site-based staff working across a range of roles and disciplines.

Transforming manual reporting and training processes into one streamlined H&S solution

Historically, their dedicated H&S team had to manually manage incidents, reporting, certifications, and assets through a combination of software, spreadsheets, and pen-and-paper solutions. The result was a piecemeal H&S system which left too much responsibility on the shoulders of too few, and too many opportunities for critical information to fall through the cracks.

By working with Assura to configure a workflow and H&S solution, Waimakariri District Council has reduced its administrative burden, increased reporting capability, and created clear lines of communication between staff working across multiple departments and locations.

Flexible Health & Safety Solution for Diverse Teams & Needs

Real-Time Health & Safety Tracking & Automated Workflows

REQUIREMENTS INCLUDE

Highly configurable for a range of use cases

Streamlined administrative processes

Easy use, including mobile reporting capability

Ability to add functionality as needs evolve

In the past, we were the workflow, and it got to be too much. Since we started using Assura, we’ve been able to exhale, knowing that we have this great safety net underneath us. We now have audit trails that provide transparency for everything we do, rather than having to manually keep and distribute each record or report.

Katrina BlakeHealth, Safety and Wellbeing Manager

Clear, automated and transparent communication between teams

Assura spent months working alongside Wamakariri District Council’s H&S team to shape the platform and align it with their existing ways of working. This has meant that staff can pick it up easily, regardless of their technical expertise, because the system feels familiar and doesn’t require a significant change to established processes.

Since rolling out Assura in June 2025, Waimakariri District Council has experienced:

• Faster and more detailed risk, hazard, and Take5 assessments
Better communication and reporting between staff, management, and Council members
• Ever-increasing functionality and flexibility with the Assura software, including new asbestos management capability and the upcoming addition of contractor management protocols

KEY OUTCOMES INCLUDE

Faster and more detailed incident, hazard and risk assessments from on-site staff

Easier, more transparent reporting across roles and departments

Straightforward asset management with easy monitoring of upcoming maintenance and certification

Assura offered us everything that the alternatives did and then some. With our old system, it was easy to forget to update people about what was happening; now everyone can keep track for themselves, and we can easily produce and distribute reports for those who need them.

Genevieve MatthewsHealth and Safety Advisor

See what Assura can do for you

We offer obligation-free demos tailored to your business needs. A brief 15-minute conversation helps us understand your goals so we can deliver a demo that’s relevant and valuable.

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